Frequently Asked Questions
Find answers to common questions about our products and services
Can I use InStyler tools on wet hair?
Only our specifically designed wet-to-dry models can be used on damp hair. For all other styling tools, we recommend hair be completely dry to prevent heat damage.
What makes the rotating barrel different from a flat iron?
The rotating barrel polishes hair strands to add shine and volume while straightening, whereas traditional flat irons can flatten and crush the hair cuticle.
Do your styling tools have automatic shut-off?
Yes, most InStyler tools feature an automatic safety shut-off after 30 to 45 minutes of inactivity for your peace of mind.
How do I clean my InStyler tool?
Ensure the tool is unplugged and cool. Use a soft, slightly damp cloth to wipe the barrel and bristles. Avoid harsh chemicals or abrasive materials.
Are your products dual voltage for international travel?
Many of our latest models are dual voltage (100-240V). Please check the specific product specifications on the product page before purchasing for travel.
How can I verify if my product is authentic?
To ensure you have a genuine InStyler product, only purchase directly from our official store or authorized retail partners listed on our site.